Are you driven to be an innovative Site Reliability Engineer, and looking to join a team where open collaboration, customer focus, and a commitment to excellence are core values?
At Ivanti, we work passionately and authentically, striving to win together and make a real impact for our customers and each other
Join us to elevate your career and help deliver innovative solutions in a dynamic, empowering environment
Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support
We are responsible for the reliability, deployment, and continuous operation of the Ivanti Cloud services
We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more
The SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration
It is a hands-on technical position in a fast-paced atmosphere
The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks
US citizenship and must be located domestically in the U.S
Work 4 x 10-hour days (Saturday (night) to Wednesday (morning), approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
Working with geographically dispersed, cross-departmental teams to solve difficult problems
Automating common and repetitive tasks
Writing documentation and training material
Training other colleagues
Participating in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution- Experience troubleshooting Java and .NET applications
Familiarity with public cloud platforms (AWS or Azure preferred)
Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
Experience troubleshooting network and storage infrastructure issues
Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
Proficiency working and developing Infrastructure as Code (IaC)
US citizenship and must be located domestically in the U.S
Experience working with Windows
Proficiency working with Bash or PowerShell programmatically
Proficiency with Python and experience with one of the following languages:
Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
A BSc in Computer Science, a related field, or equivalent practical experience
Java
Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
A desire to adopt and implement emergent technologies and best practices
C#
Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
Strong verbal and written communication skills in English for the purposes of global collaboration
Golang
3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
Prior experience as a Site Reliability Engineer or DevOps Engineer
Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:
Cloud Development and architecture
Kubernetes Administration
Linux Administration
Software engineering disciplines
Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
