As a Senior Solutions Architect, you’ll help GitLab prospects and customers in the East region of the United States see how our AI-powered DevSecOps platform can solve technical issues and advance business goals across the full software development lifecycle
You’ll act as a strategic technical advisor and, for assigned accounts, serve as a strategic technical partner who guides complex evaluations, shapes long-term architecture choices, and helps customers modernize how they plan, build, secure, deploy, and monitor software
Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you’ll guide technical strategy for opportunities in North America while bringing customer insight
This is a senior role with accountability across broad scope, complex customer environments, and high-impact technical judgment
In your first year, you’ll focus on guiding high-value technical engagements, enabling successful platform adoption, shaping multi-team transformation strategies, mentoring other Solutions Architects, and helping customers see GitLab’s differentiated value in an evolving AI and DevSecOps market
Guide technical discovery, product demonstrations, and validation activities, including proofs of value, to confirm technical fit, accelerate evaluation milestones, and improve technical win rates for GitLab’s AI-powered DevSecOps platform
Own the technical evaluation process for complex opportunities, including solution design, workshop facilitation, proof of concept or proof of value execution, and technical materials for tenders, audits, and assessments, with accountability for clear success criteria and documented evaluation outcomes
Develop end-to-end technical strategies for assigned accounts that expand platform adoption, reduce delivery risk, and enable multi-team and multi-year transformation milestones
Collaborate with Account Executives and regional sales teams in the East territory to shape account and territory plans, support qualification, and align technical strategy to customer priorities, opportunity progression, and business outcomes
Advise technical practitioners and business leaders on modern software development, continuous integration, continuous deployment, security, cloud, and platform adoption practices to improve delivery efficiency, strengthen security outcomes, and increase adoption of GitLab workflows
Drive competitive analysis and positioning for complex opportunities by using market, industry, and customer context to clarify GitLab’s differentiated approach and improve technical win readiness
Represent the voice of the customer by sharing product feedback, use cases, integration needs, and field insights with Product Management, Engineering, Sales, and Marketing to improve roadmap decisions, integration readiness, and field effectiveness
Mentor other Solutions Architects, contribute to team learning initiatives, improve technical collateral and documentation, and share subject matter expertise through GitLab’s common collaboration channels to increase team readiness, reuse of technical assets, and consistency across engagements
The Solutions Architect team is part of GitLab’s Sales organization. We collaborate asynchronously across regions to share practices, develop reusable technical content, and bring field feedback into the business
We work closely with Sales, Product Management, Engineering, and Marketing, and we value knowledge sharing, strong technical storytelling, and continuous learning as we help customers modernize software delivery in a fast-changing AI and DevSecOps market
Benefits
We offer benefits to manage your health, wealth, and well-being regardless of location
Flexibility in schedule to be there for life’s important moments
Equity compensation & Employee Stock Purchase Plan offered
Generous Paid Time Off- Knowledge of the end-to-end software development lifecycle, including DevSecOps practices, continuous integration, continuous deployment, security, and cloud concepts
Relationship-building skills with a customer-focused approach, including the ability to listen, challenge constructively, and advocate for customer requirements internally
Hands-on familiarity with GitLab or similar source code management, CI/CD, and collaboration platforms, with the ability to connect platform capabilities to customer goals
Experience facilitating workshops, leading proofs of concept or proofs of value, and contributing to technical assessments, audits, or tender responses
Ability to solve customer issues with broad scope and high complexity, including integration challenges and cross-functional technical scenarios
Interest in continuous learning, mentoring, and applying transferable experience from related backgrounds to deepen expertise in GitLab, AI, and DevSecOps
Communication skills that let you adapt technical and business messages for practitioners, leaders, and executive stakeholders
Experience working with customers in technical pre-sales, consulting, or related roles where you’ve guided solution design, technical evaluations, and adoption planning
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement
